AI and automation

You may be exploring where AI could help, testing an idea or trying to move an existing experiment into everyday use. We start with the task you want to improve and the information it depends on.

From an idea to a working process

An AI engagement can begin with a review of the work your team does today. We look at the information available and the decisions involved, then agree on a use case and a way to evaluate the result. This helps establish where AI is useful and where a simpler integration or rules-based process would be more appropriate.

We can develop an AI strategy around your priorities or work on a defined implementation. The scope can include a prototype, integration with existing systems and preparation for ongoing use. The programming languages and platforms depend on your environment rather than a fixed technology stack.

Assistants and document workflows

Internal chatbots can help people find information in approved documents and navigate established procedures. We define the source material and access requirements with your team, then evaluate how the assistant responds to the questions people actually ask.

Document processing can support extraction, classification and routing, with review points where a person needs to check an output or make a decision. We can connect the resulting workflow to your business applications so the work continues beyond an isolated chat window.

Evaluation and ongoing use

Before wider use, we agree on what a useful result looks like and test against representative tasks. Access to data, handling of exceptions and the role of human review are part of the design. For work involving confidential information, we agree on the tools and data handling before connecting that information to a service.

Your engagement can also include documentation and training for the people who will use or maintain the solution. Software subscriptions and third-party usage charges are identified separately when the scope is agreed.